{"id":1923,"date":"2026-07-27T15:38:46","date_gmt":"2026-07-27T15:38:46","guid":{"rendered":"https:\/\/conseiller.rbcinsurance.com\/fr\/?page_id=1923"},"modified":"2026-10-15T15:30:26","modified_gmt":"2026-10-15T15:30:26","slug":"rbc-a360-guide","status":"publish","type":"page","link":"https:\/\/conseiller.rbcinsurance.com\/fr\/rbc-a360-guide\/","title":{"rendered":"RBC a360 Guide"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull splash-page-banner has-rbc-bright-blue-tint-6-background-color has-background pos-rel\"><style>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t.blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-0 {\n\t\t\t\t\t\t\t\t\twidth: 424px;\n\t\t\t\t\t\t\t\t\tleft: 65%;\n\t\t\t\t\t\t\t\t\ttop: 0%;\n\t\t\t\t\t\t\t\t\ttransform: translate3d(-65%, 0%, 0 );\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t.blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-1 {\n\t\t\t\t\t\t\t\t\twidth: 312px;\n\t\t\t\t\t\t\t\t\tleft: 100%;\n\t\t\t\t\t\t\t\t\ttop: 100%;\n\t\t\t\t\t\t\t\t\ttransform: translate3d(-100%, -100%, 0 );\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t@media (min-width:768px) and (max-width: 1439px) {\n\t\t\t\t\t\t\t\t\t.blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-2 {\n\t\t\t\t\t\t\t\t\t\twidth: 310px;\n\t\t\t\t\t\t\t\t\t\tleft: 100%;\n\t\t\t\t\t\t\t\t\t\ttop: 0%;\n\t\t\t\t\t\t\t\t\t\ttransform: translate3d(-100%, 0%, 0 );\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t@media (max-width:767px) {\n\t\t\t\t\t\t\t\t\t.blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-3 {\n\t\t\t\t\t\t\t\t\t\twidth: 182px;\n\t\t\t\t\t\t\t\t\t\tleft: 100%;\n\t\t\t\t\t\t\t\t\t\ttop: 0%;\n\t\t\t\t\t\t\t\t\t\ttransform: translate3d(-100%, 0%, 0 );\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/style><img decoding=\"async\" src=\"https:\/\/advisor.sterbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/graphic-desktop-down.svg\" alt=\"\" class=\"blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-0 pos-abs hide-img-on-mobile hide-img-on-tablet\"\/><img decoding=\"async\" src=\"https:\/\/advisor.sterbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/graphic-desktop-up.svg\" alt=\"\" class=\"blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-1 pos-abs hide-img-on-mobile hide-img-on-tablet\"\/><img decoding=\"async\" src=\"https:\/\/advisor.sterbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/graphic-tablet.svg\" alt=\"\" class=\"blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-2 pos-abs hide-img-on-mobile  hide-img-on-desktop\"\/><img decoding=\"async\" src=\"https:\/\/advisor.sterbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/graphic-mob.svg\" alt=\"\" class=\"blockId-e350ffb6-bfc7-4f3b-bccc-d90831a91302-3 pos-abs  hide-img-on-tablet hide-img-on-desktop is-layout-constrained wp-block-group-is-layout-constrained\"\/>\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading\" id=\"h-votre-guide\">Votre guide<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-rbc-a360\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0077BD\" class=\"has-inline-color\">RBC<\/mark> <mark style=\"background-color:rgba(0, 0, 0, 0);color:#0091DA\" class=\"has-inline-color\">a360<\/mark><\/h2>\n<\/div>\n\n\n\n<p class=\"mar-t-0 mob-mar-t-0 has-label-xl-font-size\">Formation et ressources pour vous aider \u00e0 naviguer ais\u00e9ment dans le portail.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group calloutCardContainer calloutCardType2 has-rbc-bright-blue-tint-1-background-color has-background is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-2d66d361 wp-block-group-is-layout-constrained\" style=\"margin-top:64px;margin-bottom:64px\">\n<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4f98a653 wp-block-group-is-layout-constrained\">\n<p class=\"has-white-color has-text-color has-link-color has-label-large-font-size wp-elements-71f551728cd10bf91211a22dabcec173\"><strong>Ouvrir une session ou un compte RBC a360<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7d729766 wp-block-group-is-layout-flex\">\n<p class=\"mar-b-0 mob-mar-b-0 has-white-color has-text-color has-link-color has-label-reg-font-size wp-elements-c6f480b61737c07650b8540ac0c75346\"><a href=\"https:\/\/conseiller.rbcinsurance.com\/fr\/i360-inscription\/\" target=\"_blank\" data-dig-id=\"LP-889-21f1f4c1\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Learn about eDelivery\" class=\"rbc-link-format rbc-link-format standalone-link-white-after\" data-icon-class=\"standalone-link-white-after\" rel=\"noreferrer noopener\">Formulaire d\u2019inscription<\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div>\n<div class=\"wp-block-button btn is-style-secondary secondary external-link-icon after\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www5.rbcinsurance.com\/ui\/signin\/home?lang=fr\" target=\"_blank\" rel=\"noreferrer noopener\" data-dig-id=\"LP-1923-ff7e045f\" data-dig-category=\"LP\" data-dig-action=\"button click\" data-dig-label=\"Ouvrir une session \u00e0 RBC a360-https:\/\/www5.rbcinsurance.com\/ui\/signin\/home?lang=fr \">Ouvrir une session \u00e0 RBC a360<\/a><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-rbc-faq-wrapper faqWrapper\"><div class=\"faqWrapper__header\"><h2><span class=\"partial__border-bottom\">Mat\u00e9riel de formation<\/span><\/h2><\/div><div class=\"faqWrapper__content\"><div class=\"faqWrapper__content-left\"><div class=\"faqWrapper__menuItems\"><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Assurance vie<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Prestations du vivant<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Assurance collective<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Gestion de patrimoine<\/div><\/div><\/div><div class=\"faqWrapper__content-right\">\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-columns is-highlight-container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/f2acc4cd-b81d-49f4-a2aa-bb30a8dfa1e4\/a360-RBC-Inscription.mp4\" target=\"_blank\" data-dig-id=\"LP-1736-9dc0b1c9\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Inscription\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\" rel=\"noreferrer noopener\">Inscription<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/878171fe-a8b2-4485-a71b-61be44390555\/a360-RBC-Inscription.ppsx\" data-dig-id=\"LP-1736-e5207107\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Inscription\" class=\"rbc-link-format\">Inscription<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/23905f14-dd77-49f4-a324-7ce3700c3008\/a360-RBC-Experience-et-Proposition-electronique.mp4\" data-dig-id=\"LP-1736-54e2a598\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/fc3b0786-ceea-4069-af03-db41d1fe1f6e\/RBC-a360-Experience-et-Proposition-electronique.ppsx\" data-dig-id=\"LP-1736-4c5adff0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/93d8dc8d-e50b-4e93-b06e-25c3f7e5376d\/Proposition-electronique.mp4\" data-dig-id=\"LP-1989-ed332c08\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/c72ef8d6-2a52-432b-b778-296360686b88\/Proposition-electronique-PPT.ppsx\" data-dig-id=\"LP-1989-e28f5ef6\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Proposition \u00e9lectronique\" class=\"rbc-link-format\">Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/35b79206-dc26-4293-9b4c-8609f83a69d6\/RBC-a360-Comment-utiliser-Illustrations-RBC-en-ligne.mp4\" target=\"_blank\" data-dig-id=\"LP-1736-fa107c3a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBC a360 Comment utiliser Illustrations RBC en ligne\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\" rel=\"noreferrer noopener\">RBC a360 Comment utiliser Illustrations RBC en ligne<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/2d0a8641-747b-4c08-8ea1-128132767973\/RBC-a360-Comment-utiliser-Illustrations-RBC-en-ligne-PPT.pdf\" data-dig-id=\"LP-1736-eb9a4fd3\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBC a360 Comment utiliser Illustrations RBC en ligne\" class=\"rbc-link-format\">RBC a360 Comment utiliser Illustrations RBC en ligne<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/3f0e226f-3205-4dde-9bc9-15b787509db8\/Trouver-et-executer-des-rapports.mp4\" data-dig-id=\"LP-1923-0e2b09f0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/44e0fd9d-e327-4630-a5ac-44808a015e69\/Trouver-et-executer-des-rapports-PPT.pptx\" data-dig-id=\"LP-1923-de2f2ddd\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n<\/div>\n\n\n\n<p>Nota&nbsp;: Les documents de formation peuvent contenir des images de RBC&nbsp;a360 diff\u00e9rentes du site Web actuel, ainsi que des fonctions qui ne sont pas encore offertes.<em>Voir <a href=\"#h-nouveautes-et-fonctions-a-venir\" data-dig-id=\"LP-1923-7709684d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Nouveaut\u00e9s et fonctions \u00e0 venir\" class=\"rbc-link-format\">Nouveaut\u00e9s et fonctions \u00e0 venir<\/a> pour en savoir plus.<\/em><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-columns is-highlight-container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/f2acc4cd-b81d-49f4-a2aa-bb30a8dfa1e4\/a360-RBC-Inscription.mp4\" target=\"_blank\" data-dig-id=\"LP-1736-9dc0b1c9\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Inscription\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\" rel=\"noreferrer noopener\">Inscription<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/878171fe-a8b2-4485-a71b-61be44390555\/a360-RBC-Inscription.ppsx\" data-dig-id=\"LP-1736-e5207107\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Inscription\" class=\"rbc-link-format\">Inscription<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/23905f14-dd77-49f4-a324-7ce3700c3008\/a360-RBC-Experience-et-Proposition-electronique.mp4\" data-dig-id=\"LP-1736-54e2a598\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/fc3b0786-ceea-4069-af03-db41d1fe1f6e\/RBC-a360-Experience-et-Proposition-electronique.ppsx\" data-dig-id=\"LP-1736-4c5adff0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/93d8dc8d-e50b-4e93-b06e-25c3f7e5376d\/Proposition-electronique.mp4\" data-dig-id=\"LP-1989-ed332c08\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/c72ef8d6-2a52-432b-b778-296360686b88\/Proposition-electronique-PPT.ppsx\" data-dig-id=\"LP-1989-e28f5ef6\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Proposition \u00e9lectronique\" class=\"rbc-link-format\">Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/35b79206-dc26-4293-9b4c-8609f83a69d6\/RBC-a360-Comment-utiliser-Illustrations-RBC-en-ligne.mp4\" target=\"_blank\" data-dig-id=\"LP-1736-fa107c3a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBC a360 Comment utiliser Illustrations RBC en ligne\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\" rel=\"noreferrer noopener\">RBC a360 Comment utiliser Illustrations RBC en ligne<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/2d0a8641-747b-4c08-8ea1-128132767973\/RBC-a360-Comment-utiliser-Illustrations-RBC-en-ligne-PPT.pdf\" data-dig-id=\"LP-1736-eb9a4fd3\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBC a360 Comment utiliser Illustrations RBC en ligne\" class=\"rbc-link-format\">RBC a360 Comment utiliser Illustrations RBC en ligne<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/3f0e226f-3205-4dde-9bc9-15b787509db8\/Trouver-et-executer-des-rapports.mp4\" data-dig-id=\"LP-1923-0e2b09f0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/44e0fd9d-e327-4630-a5ac-44808a015e69\/Trouver-et-executer-des-rapports-PPT.pptx\" data-dig-id=\"LP-1923-de2f2ddd\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n<\/div>\n\n\n\n<p>Nota&nbsp;: Les documents de formation peuvent contenir des images de RBC&nbsp;a360 diff\u00e9rentes du site Web actuel, ainsi que des fonctions qui ne sont pas encore offertes.<em>Voir <a href=\"#h-nouveautes-et-fonctions-a-venir\" data-dig-id=\"LP-1923-7709684d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Nouveaut\u00e9s et fonctions \u00e0 venir\" class=\"rbc-link-format\">Nouveaut\u00e9s et fonctions \u00e0 venir<\/a> pour en savoir plus.<\/em><\/p>\n<\/li>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-columns is-highlight-container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/f2acc4cd-b81d-49f4-a2aa-bb30a8dfa1e4\/a360-RBC-Inscription.mp4\" target=\"_blank\" data-dig-id=\"LP-1736-9dc0b1c9\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Inscription\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\" rel=\"noreferrer noopener\">Inscription<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/878171fe-a8b2-4485-a71b-61be44390555\/a360-RBC-Inscription.ppsx\" data-dig-id=\"LP-1736-e5207107\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Inscription\" class=\"rbc-link-format\">Inscription<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/23905f14-dd77-49f4-a324-7ce3700c3008\/a360-RBC-Experience-et-Proposition-electronique.mp4\" data-dig-id=\"LP-1736-54e2a598\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/fc3b0786-ceea-4069-af03-db41d1fe1f6e\/RBC-a360-Experience-et-Proposition-electronique.ppsx\" data-dig-id=\"LP-1736-4c5adff0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/3f0e226f-3205-4dde-9bc9-15b787509db8\/Trouver-et-executer-des-rapports.mp4\" data-dig-id=\"LP-1923-0e2b09f0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/44e0fd9d-e327-4630-a5ac-44808a015e69\/Trouver-et-executer-des-rapports-PPT.pptx\" data-dig-id=\"LP-1923-de2f2ddd\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n<\/div>\n\n\n\n<p>Nota&nbsp;: Les documents de formation peuvent contenir des images de RBC&nbsp;a360 diff\u00e9rentes du site Web actuel, ainsi que des fonctions qui ne sont pas encore offertes.<em>Voir <a href=\"#h-nouveautes-et-fonctions-a-venir\" data-dig-id=\"LP-1923-7709684d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Nouveaut\u00e9s et fonctions \u00e0 venir\" class=\"rbc-link-format\">Nouveaut\u00e9s et fonctions \u00e0 venir<\/a> pour en savoir plus.<\/em><\/p>\n<\/li>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-columns is-highlight-container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/23905f14-dd77-49f4-a324-7ce3700c3008\/a360-RBC-Experience-et-Proposition-electronique.mp4\" data-dig-id=\"LP-1736-54e2a598\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/fc3b0786-ceea-4069-af03-db41d1fe1f6e\/RBC-a360-Experience-et-Proposition-electronique.ppsx\" data-dig-id=\"LP-1736-4c5adff0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Exp\u00e9rience et Proposition \u00e9lectronique\" class=\"rbc-link-format\">Exp\u00e9rience et Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/93d8dc8d-e50b-4e93-b06e-25c3f7e5376d\/Proposition-electronique.mp4\" data-dig-id=\"LP-1989-ed332c08\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Proposition \u00e9lectronique\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Proposition \u00e9lectronique<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/c72ef8d6-2a52-432b-b778-296360686b88\/Proposition-electronique-PPT.ppsx\" data-dig-id=\"LP-1989-e28f5ef6\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Proposition \u00e9lectronique\" class=\"rbc-link-format\">Proposition \u00e9lectronique<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/35b79206-dc26-4293-9b4c-8609f83a69d6\/RBC-a360-Comment-utiliser-Illustrations-RBC-en-ligne.mp4\" target=\"_blank\" data-dig-id=\"LP-1736-fa107c3a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBC a360 Comment utiliser Illustrations RBC en ligne\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\" rel=\"noreferrer noopener\">RBC a360 Comment utiliser Illustrations RBC en ligne<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/2d0a8641-747b-4c08-8ea1-128132767973\/RBC-a360-Comment-utiliser-Illustrations-RBC-en-ligne-PPT.pdf\" data-dig-id=\"LP-1736-eb9a4fd3\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBC a360 Comment utiliser Illustrations RBC en ligne\" class=\"rbc-link-format\">RBC a360 Comment utiliser Illustrations RBC en ligne<\/a><\/p>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/3f0e226f-3205-4dde-9bc9-15b787509db8\/Trouver-et-executer-des-rapports.mp4\" data-dig-id=\"LP-1923-0e2b09f0\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format rbc-link-format icon-before play-button-icon\" data-icon-class=\"icon-before play-button-icon\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/PPT20x20.svg\" alt=\"\" class=\"wp-image-4215\"\/><\/figure>\n\n\n\n<p class=\"mar-l-hlf mob-mar-l-qtr mar-b-hlf mob-mar-b-hlf\"><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/44e0fd9d-e327-4630-a5ac-44808a015e69\/Trouver-et-executer-des-rapports-PPT.pptx\" data-dig-id=\"LP-1923-de2f2ddd\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Trouver et ex\u00e9cuter des rapports\" class=\"rbc-link-format\">Trouver et ex\u00e9cuter des rapports<\/a><\/p>\n<\/div>\n\n\n\n<p>Nota&nbsp;: Les documents de formation peuvent contenir des images de RBC&nbsp;a360 diff\u00e9rentes du site Web actuel, ainsi que des fonctions qui ne sont pas encore offertes.<em>Voir <a href=\"#h-nouveautes-et-fonctions-a-venir\" data-dig-id=\"LP-1923-7709684d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Nouveaut\u00e9s et fonctions \u00e0 venir\" class=\"rbc-link-format\">Nouveaut\u00e9s et fonctions \u00e0 venir<\/a> pour en savoir plus.<\/em><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq-wrapper faqWrapper  mar-t-64 mob-mar-t-64 mob-mar-b-64 mar-b-64\"><div class=\"faqWrapper__header\"><h2><span class=\"partial__border-bottom\">Foire aux questions<\/span><\/h2><\/div><div class=\"faqWrapper__content\"><div class=\"faqWrapper__content-left\"><div class=\"faqWrapper__menuItems\"><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Inscription<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Propositions \u00e9lectroniques<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Coordonn\u00e9es<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Le Centre s\u00e9curis\u00e9<\/div><\/div><\/div><div class=\"faqWrapper__content-right\">\n<div class=\"wp-block-rbc-faq faq is-style-default default mar-b-64 mob-mar-b-64\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion mar-t-0 mob-mar-t-0\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlefb53eaf4\" class=\"collapse-toggle collapsed\" data-target=\"#accordionfb53eaf4\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-fb53eaf4\" aria-controls=\"accordionfb53eaf4\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Comment puis-je acc\u00e9der au nouveau portail RBC a360 ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Comment puis-je acc\u00e9der au nouveau portail RBC a360 ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordionfb53eaf4\" role=\"region\" aria-labelledby=\"accordion-titlefb53eaf4\"><div class=\"collapse-inner\">\n<p>Vous devrez <a href=\"https:\/\/www5.rbcinsurance.com\/ui\/enrol\/start\" data-dig-id=\"LP-1736-cd9af8c4\" data-dig-label=\"vous inscrire pour y avoir acc\u00e8s\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">vous inscrire pour y avoir acc\u00e8s<\/a>. Pr\u00e9parez votre code de conseiller, votre adresse courriel et le code postal de votre entreprise que vous avez fournis \u00e0 RBC Assurances. Si vous avez plusieurs codes de conseiller, vous pouvez vous inscrire avec n\u2019importe lequel.<\/p>\n\n\n\n<p><a href=\"https:\/\/www5.rbcinsurance.com\/ui\/enrol\/start\" data-dig-id=\"LP-1736-4e6a8bbd\" data-dig-label=\"Inscrivez-vous d\u00e8s maintenant\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">Inscrivez-vous d\u00e8s maintenant<\/a>. Pour en savoir plus, consultez le <a href=\"https:\/\/assets.rbcinsurance.com\/m\/2fa51847cb53ff4c\/original\/RBC-a360-Guide-d-inscription.pdf\" data-dig-id=\"LP-1736-e6bf7aa2\" data-dig-label=\"guide d\u2019inscription\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">guide d\u2019inscription<\/a>.<\/p>\n\n\n\n<p>Quand vous serez inscrit, vous pourrez acc\u00e9der \u00e0 RBC a360 \u00e0 partir du Centre des ressources ou de Salesforce.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title3634f7b7\" class=\"collapse-toggle collapsed\" data-target=\"#accordion3634f7b7\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-3634f7b7\" aria-controls=\"accordion3634f7b7\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Dois-je choisir un texto ou un appel pour v\u00e9rifier mon identit\u00e9 ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Dois-je choisir un texto ou un appel pour v\u00e9rifier mon identit\u00e9 ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion3634f7b7\" role=\"region\" aria-labelledby=\"accordion-title3634f7b7\"><div class=\"collapse-inner\">\n<p>Le num\u00e9ro de t\u00e9l\u00e9phone sera indiqu\u00e9 automatiquement. S\u2019il s\u2019agit d\u2019une ligne fixe, s\u00e9lectionnez l\u2019option \u00ab Appelez-moi \u00bb.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlebadef28b\" class=\"collapse-toggle collapsed\" data-target=\"#accordionbadef28b\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-badef28b\" aria-controls=\"accordionbadef28b\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Quel code de conseiller dois-je utiliser ? Est-ce le m\u00eame que celui que j\u2019ai utilis\u00e9 pour le Centre s\u00e9curis\u00e9 ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Quel code de conseiller dois-je utiliser ? Est-ce le m\u00eame que celui que j\u2019ai utilis\u00e9 pour le Centre s\u00e9curis\u00e9 ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordionbadef28b\" role=\"region\" aria-labelledby=\"accordion-titlebadef28b\"><div class=\"collapse-inner\">\n<p>Oui, utilisez le m\u00eame code que celui que vous utilisez pour le Centre s\u00e9curis\u00e9. Si vous avez plusieurs codes, vous n\u2019aurez besoin d\u2019ouvrir une session qu\u2019une seule fois. \u00c0 partir de l\u00e0, vous verrez tous les codes auxquels vous avez acc\u00e8s. Vous n\u2019aurez plus besoin d\u2019ouvrir plusieurs sessions.<\/p>\n\n\n\n<p>Lorsque vous vous inscrivez, vous pouvez s\u00e9lectionner l\u2019un des codes auxquels vous avez acc\u00e8s. Il est recommand\u00e9 de s\u00e9lectionner celui que vous utilisez r\u00e9guli\u00e8rement.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlefe27d620\" class=\"collapse-toggle collapsed\" data-target=\"#accordionfe27d620\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-fe27d620\" aria-controls=\"accordionfe27d620\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Je suis un nouveau conseiller et je n\u2019ai pas de code de conseiller. Comment puis-je acc\u00e9der \u00e0 RBC a360 ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Je suis un nouveau conseiller et je n\u2019ai pas de code de conseiller. Comment puis-je acc\u00e9der \u00e0 RBC a360 ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordionfe27d620\" role=\"region\" aria-labelledby=\"accordion-titlefe27d620\"><div class=\"collapse-inner\">\n<p>Veuillez communiquer avec votre agent g\u00e9n\u00e9ral d\u00e9l\u00e9gu\u00e9 (AGD) ou avec votre compte national pour d\u00e9marrer le processus de mise sous contrat.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlefb1afe86\" class=\"collapse-toggle collapsed\" data-target=\"#accordionfb1afe86\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-fb1afe86\" aria-controls=\"accordionfb1afe86\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Que dois-je faire si le courriel de v\u00e9rification d\u2019inscription est retard\u00e9 ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Que dois-je faire si le courriel de v\u00e9rification d\u2019inscription est retard\u00e9 ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordionfb1afe86\" role=\"region\" aria-labelledby=\"accordion-titlefb1afe86\"><div class=\"collapse-inner\">\n<p>Si vous n\u2019avez toujours pas re\u00e7u le courriel au bout de 10 minutes, contactez <a href=\"mailto:RBCIDigitalSupport@rbc.com\" class=\"rbc-link-format\">RBCIDigitalSupport@rbc.com<\/a> pour obtenir de l\u2019aide.<\/p>\n\n\n\n<p>Des retards peuvent survenir en raison des diff\u00e9rences entre les mesures de s\u00e9curit\u00e9 mises en place par les diff\u00e9rentes entreprises.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title95a758ca\" class=\"collapse-toggle collapsed\" data-target=\"#accordion95a758ca\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-95a758ca\" aria-controls=\"accordion95a758ca\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Comment savoir quel code postal utiliser ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Comment savoir quel code postal utiliser ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion95a758ca\" role=\"region\" aria-labelledby=\"accordion-title95a758ca\"><div class=\"collapse-inner\">\n<p>Utilisez le code postal que vous avez fourni \u00e0 RBC Assurances pour vos coordonn\u00e9es<br>professionnelles. Si vous \u00eates un conseiller ayant des polices en vigueur, vous pouvez \u00e9galement le trouver dans le Centre s\u00e9curis\u00e9 ou dans certains des documents transmis aux clients.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"mar-t mob-mar-t\">Besoin de l\u2019aide? <a href=\"mailto:RBCIDigitalSupport@rbc.com\" data-dig-id=\"LP-1736-051b5215\" data-dig-label=\"Soutien technique par courriel\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">Soutien technique par courriel<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/assets.rbcinsurance.com\/asset\/76393a2a-1e2f-443b-8c89-bfa7441e6d7c\/RBC-i360-Foire-aux-questions.pdf\" target=\"_blank\" data-dig-id=\"LP-1736-3cfbcbd8\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Voir toutes les FAQ au format PDF\" class=\"rbc-link-format rbc-link-format pdf-link\" data-icon-class=\"pdf-link\" rel=\"noreferrer noopener\">Voir toutes les FAQ au format PDF<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq mar-b-0 mob-mar-b-0\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion mar-t-0 mob-mar-t-0\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title83b58102\" class=\"collapse-toggle collapsed\" data-target=\"#accordion83b58102\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-83b58102\" aria-controls=\"accordion83b58102\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Puis-je pr\u00e9remplir une proposition \u00e9lectronique au nom d\u2019un conseiller avec lequel je travaille ? O\u00f9 le conseiller pourra-t-il la trouver et la finaliser ensuite ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Puis-je pr\u00e9remplir une proposition \u00e9lectronique au nom d\u2019un conseiller avec lequel je travaille ? O\u00f9 le conseiller pourra-t-il la trouver et la finaliser ensuite ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion83b58102\" role=\"region\" aria-labelledby=\"accordion-title83b58102\"><div class=\"collapse-inner\">\n<p>Oui, un adjoint peut pr\u00e9remplir la proposition \u00e9lectronique jusqu\u2019\u00e0 la section Tarification. Il verra alors s\u2019afficher un message contextuel, accompagn\u00e9 d\u2019un bouton \u00ab Enregistrer et quitter \u00bb, l\u2019avisant qu\u2019il ne peut plus continuer. L\u2019adjoint et le conseiller pourront voir la proposition \u00ab pr\u00e9remplie \u00bb dans la section \u00ab En cours \u00bb du tableau de bord.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"mar-t mob-mar-t\">Besoin de l\u2019aide? <a href=\"mailto:RBCIDigitalSupport@rbc.com\" data-dig-id=\"LP-1736-051b5215\" data-dig-label=\"Soutien technique par courriel\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">Soutien technique par courriel<\/a><\/p>\n\n\n\n<p><a data-icon-class=\"pdf-link\" href=\"https:\/\/assets.rbcinsurance.com\/asset\/76393a2a-1e2f-443b-8c89-bfa7441e6d7c\/RBC-i360-Foire-aux-questions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" data-dig-id=\"LP-1736-3cfbcbd8\" data-dig-label=\"Voir toutes les FAQ au format PDF\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format rbc-link-format pdf-link\">Voir toutes les FAQ au format PDF<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion mar-t-0 mob-mar-t-0\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title83b58102\" class=\"collapse-toggle collapsed\" data-target=\"#accordion83b58102\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-83b58102\" aria-controls=\"accordion83b58102\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Qui dois-je contacter si j\u2019ai besoin d\u2019aide ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Qui dois-je contacter si j\u2019ai besoin d\u2019aide ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion83b58102\" role=\"region\" aria-labelledby=\"accordion-title83b58102\"><div class=\"collapse-inner\">\n<p>Soutien pour l\u2019inscription et la r\u00e9initialisation de mots de passe du Centre s\u00e9curis\u00e9 :<\/p>\n\n\n\n<p>\u00c9quipe de soutien RBC a360 au <strong>1 866 896-5682<\/strong><br>de 8 h \u00e0 20 h (HE)<\/p>\n\n\n\n<p>Tout autre soutien de nature technique :<\/p>\n\n\n\n<p>Courriel : <a href=\"mailto:rbcidigitalsupport@rbc.com\" class=\"rbc-link-format\">rbcidigitalsupport@rbc.com<\/a><\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"mar-t mob-mar-t\">Besoin de l\u2019aide? <a href=\"mailto:RBCIDigitalSupport@rbc.com\" data-dig-id=\"LP-1736-051b5215\" data-dig-label=\"Soutien technique par courriel\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">Soutien technique par courriel<\/a><\/p>\n\n\n\n<p><a data-icon-class=\"pdf-link\" href=\"https:\/\/assets.rbcinsurance.com\/asset\/76393a2a-1e2f-443b-8c89-bfa7441e6d7c\/RBC-i360-Foire-aux-questions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" data-dig-id=\"LP-1736-3cfbcbd8\" data-dig-label=\"Voir toutes les FAQ au format PDF\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format rbc-link-format pdf-link\">Voir toutes les FAQ au format PDF<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion mar-t-0 mob-mar-t-0\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title83b58102\" class=\"collapse-toggle collapsed\" data-target=\"#accordion83b58102\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-1923-83b58102\" aria-controls=\"accordion83b58102\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Puis-je encore utiliser le Centre s\u00e9curis\u00e9 ?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Puis-je encore utiliser le Centre s\u00e9curis\u00e9 ?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion83b58102\" role=\"region\" aria-labelledby=\"accordion-title83b58102\"><div class=\"collapse-inner\">\n<p>Le Centre s\u00e9curis\u00e9 demeure accessible. Avec le lancement de RBC a360, le Centre s\u00e9curis\u00e9 sera abandonn\u00e9 ult\u00e9rieurement. Un communiqu\u00e9 plus d\u00e9taill\u00e9 sera envoy\u00e9 \u00e0 ce sujet plus tard cette ann\u00e9e. Inscrivez-vous \u00e0 RBC a360 d\u00e8s maintenant pour explorer ses fonctions am\u00e9lior\u00e9es et son interface moderne, y compris pour la r\u00e9initialisation d\u2019un mot de passe en mode libre-service.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"mar-t mob-mar-t\">Besoin de l\u2019aide? <a href=\"mailto:RBCIDigitalSupport@rbc.com\" data-dig-id=\"LP-1736-051b5215\" data-dig-label=\"Soutien technique par courriel\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">Soutien technique par courriel<\/a><\/p>\n\n\n\n<p><a data-icon-class=\"pdf-link\" href=\"https:\/\/assets.rbcinsurance.com\/asset\/76393a2a-1e2f-443b-8c89-bfa7441e6d7c\/RBC-i360-Foire-aux-questions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" data-dig-id=\"LP-1736-3cfbcbd8\" data-dig-label=\"Voir toutes les FAQ au format PDF\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format rbc-link-format pdf-link\">Voir toutes les FAQ au format PDF<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner\" style=\"border-radius:0x\">\n<div class=\"wp-block-rbc-layout-selector layoutSelector layoutSelector__layout1\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group layoutSelector__header is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-nouveautes-et-fonctions-a-venir\">Nouveaut\u00e9s et fonctions \u00e0 venir<\/h2>\n\n\n\n<p class=\"p-large\"><span class=\"partial__border-bottom\">Nous ajoutons de nouvelles fonctionnalit\u00e9s pour vous aider \u00e0 g\u00e9rer vos affaires. D\u00e9couvrez les derni\u00e8res mises \u00e0 jour et les changements \u00e0 venir.<\/span><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group layoutSelector__cards-container layoutSelector__is-flex layoutSelector__direction-row is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-rbc-information-card informationCard  has-icon\" style=\"--icon-url:url(https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/rocket.svg);background-color:#EDF7FC\">\n<div class=\"wp-block-group informationCard__content is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"informationCard__prod-type overline\"><\/p>\n\n\n\n<div class=\"wp-block-group informationCard__icon-group is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading\" id=\"h-lance-recemment\">Lanc\u00e9 r\u00e9cemment<\/h4>\n<\/div>\n\n\n\n<p><strong>Outil libre-service de r\u00e9initialisation du mot de passe<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list is-style-black-disc\">\n<li class=\"wp-block-rbc-list-item\">\n<p>R\u00e9tablissez rapidement l\u2019acc\u00e8s \u00e0 votre compte, sans faire appel au service de soutien.<br><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Acc\u00e8s direct au nouvel outil Illustrations RBC en ligne<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list is-style-black-disc\">\n<li class=\"wp-block-rbc-list-item\">\n<p>Simplifiez les soumissions pour les produits d\u2019assurance vie gr\u00e2ce \u00e0 notre nouvel outil int\u00e9gr\u00e9 de soumission en ligne, directement dans RBC a360.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-rbc-information-card informationCard  has-icon\" style=\"--icon-url:url(https:\/\/silver-advisor.rbcinsurance.com\/en\/wp-content\/uploads\/sites\/2\/2026\/07\/calendar-new.svg);background-color:#F7F8FA\">\n<div class=\"wp-block-group informationCard__content is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"informationCard__prod-type overline\"><\/p>\n\n\n\n<div class=\"wp-block-group informationCard__icon-group is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading\" id=\"h-a-venir\">\u00c0 venir<\/h4>\n<\/div>\n\n\n\n<p><strong>Optimisation de la gestion des donn\u00e9es client\u00e8le et des polices&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list is-style-black-disc\">\n<li class=\"wp-block-rbc-list-item\">\n<p>Acc\u00e9dez \u00e0 vos polices et aux renseignements sur vos clients, et obtenez des informations approfondies pour offrir un service encore plus efficace.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Votre guide RBC a360 Formation et ressources pour vous aider \u00e0 naviguer ais\u00e9ment dans le portail. Ouvrir une session ou un compte RBC a360 Formulaire d\u2019inscription<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/new-rbci-design.php","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"class_list":["post-1923","page","type-page","status-publish","hentry"],"acf":{"rbci_landing_page_use_simple_navigation":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RBC a360 Guide | RBC Assurances centre des ressources<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RBC a360 Guide | RBC Assurances centre des ressources\" \/>\n<meta property=\"og:description\" content=\"Votre guide RBC a360 Formation et ressources pour vous aider \u00e0 naviguer ais\u00e9ment dans le portail. 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